7 simple steps to integrate Intercom webhook via Socket

This article gives a brief description of handling webhook response and using this response further for automation.

Harshvardhan Singh Bais
Socket Basics and its Use-Cases

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Intercom is quite a familiar app used in the product industry, a place where you can interact with your clients. Intercom lets you play with your data by its webhook feature. You can forward data to your favourite apps or add more business logics. You are seven steps away from your first integration. Get ready to start a new journey to the world of automation.

  1. You will need an endpoint to configure a webhook as explained in this article. Lets get an endpoint instantly from socket.

Get a URL from socket, login -> project -> flow -> setup.

Socket setup sample

2. Now go to Intercom and find the webhook option
settings -> app setting -> developer tools -> webhooks

3. Create a webhook

4. Paste socket URL (endpoint) into the intercom webhook configuration.

Intercom webhook configuration

5. Select events when you want to receive data from Intercom.

6. Conduct the test by trying that event. You will see some data in Socket like this —

I have selected two variables as an example (you can see those highlighted) on which you want to perform task.

7. Let’s add a sample plug.

Thats’ all, you are done :)

If you want to learn more, check this.

Socket makes webhook integration so easy that you will automate everything in every tool like you have done in intercom.

If you are a new user, sign up and make your own workflow. For any help, talk to our experts.

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